Better Ways Of Storing Product Knowledge
So, the Brain-Format is not that good. Which is? To answer that, let’s first discuss the ideal attributes of a product knowledge and of the place we would keep the knowledge in, the repository. We shall start with the basic expectations from the documentation itself, and later discuss the expectations from the repository. But before we begin, I would like to make a point – on my previous post I got feedback that I probably should not use the term ‘knowledge’,…