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Tag: knowledge management

Better Ways Of Storing Product Knowledge

Better Ways Of Storing Product Knowledge

So, the Brain-Format is not that good. Which is? To answer that, let’s first discuss the ideal attributes of a product knowledge and of the place we would keep the knowledge in, the repository. We shall start with the basic expectations from the documentation itself, and later discuss the expectations from the repository. But before we begin, I would like to make a point – on my previous post I got feedback that I probably should not use the term ‘knowledge’,…

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Worst Place To Keep Your Product Documentation: Human Brains

Worst Place To Keep Your Product Documentation: Human Brains

One thing I can say from my experience with the products that I have worked on is this – documentation of a product is nearly as important as the code itself, and there should be a comparable amount of effort to keep it usable. Of course, it won’t earn you money-wise, but also won’t create new competition if it leaks either. But does that make the documentation any less important? What it can do though, is it can save you…

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